FAQ
Q1: What if this doesn't match own mechanical model seal kit?
A: You can send us your mechanical model first (sending format:brand + machine + model + use part, such as: TOKO TPV-210 hydraulic pulverizer seal kit, Komatsu bulldozer D475A-5E0 boom oil seal seal kit, etc.). We will Check for you first.
B: You can provide us with complete mechanical drawings and parts manuals. We have a professional technical team, and technicians can inquire about relevant information and provide you with seal kits.
Q2: What ifthere are no drawings and parts manuals?
A: If you have a set of samples in hand, you can use a caliper to measure and record a complete set of seals, put all the measurement data and the corresponding seals together and take photos to us, we will query them for you.
Q3: Could the supplied seal kit dimensions be inaccurate?
A: If the measurements you provide are accurate, there is
nothing wrong with the seal kits we supply. We have a more than 20 years of professional engineering and technical personnel. And has a very precise and professional level in such technical processing.
Q4: What is your delivery time?
A: Have in stock: generally 1-3 days.
Q5: Can you provide samples? Is it free or extra?
A: Yes, we can provide samples, but buyer need to pay the cost and shipping cost.
Q3: How is your factory doing in terms of quality control?
A: Quality comes first. We attach great importance to quality control from start to finish:
B:Skilled workers pay great attention to every detail in the production and packaging process;
Q6: How to guarantee your after-sales service?
A: Re-check the product before shipping to make sure our packaging is intact
B: Track and receive customer feedback
Q7:Do you accept OEM or ODM orders?
A: Yes, we accept OEM and ODM for our customers.
Q8: What are your delivery terms?
A: We can accept EXW, FOB, CIF, etc. You can choose the most convenient one.
Q9: Are your product pictures real?
A: The product pictures and videos are the actual products, the color and quality can be viewed from here. If you need more detailed details, please contact us.
Q10: What are your payment methods?
A: TT, Cash, Bank, PayPal.HSBC,CITY BANK, ANZ bank.
Q11:To which places have you exported?
A: North America, Europe, Middle East, Africa, Southeast Asia and so on. If you have other questions, please let us know. We will add the answer here for your further reference. thank you.
NOTE:We accept mixed orders in large quantities, and each oil seal kit can be wholesaled in large quantities, and we also accept small batches of various types of seal kit. Good quality and price concessions. Please contact us.
